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Customer Reviews
ABIGAILS GIFTS AND FLORIST
Local Lenoir, NC florist
Average Customer Rating: 4.9 of 5 stars. (72 reviews)
Date: May 27, 2023
Name: Stacy D

State/Province:MD

Beautiful arrangement and wonderful customer service!
Date: Apr 24, 2023
Name: Rita D

State/Province:FL

Very conscientious in f/up with delivery specifics !! Love the personal touch !! Reliable Service !!
Date: Mar 17, 2023
Name: Samuel E

State/Province:NC

Terrific job on the arrangement. Timely delivery. Very pleased with the purchase.
Date: Feb 18, 2023
Name: Kathleen L

State/Province:NC

Beautiful bouquet, the variety of blooms was incredible. I will use this florist every time.
Date: Jan 16, 2023
Name: Rachel T

State/Province:FL

Thank you so much for making my special requests happen, the flowers were beautiful, delivered on time , GREAT GREAT customer service ! My Great Aunt was very surprised and loved the arrangement , thanks again.
Cynthia, owner's Reply:
Date: Jan 17, 2023, 11:03 am

Our pleasure in serving you and your family. So happy you loved the work. Look forward to serving you again.
Date: Sep 20, 2022
Name: Lisa L

State/Province:SC

Amazing!!! Cynthia is the greatest florist I’ve spoken to in a long while!! I love local and small businesses!
Cynthia, owner's Reply:
Date: Sep 22, 2022, 9:51 am

It's our pleasure to serve you Lisa. Call anytime we value customers like you!
Date: Jul 22, 2022
Name: T V

State/Province:NC

My Aunt was so pleased. We appreciate your quick service.
Date: Jun 02, 2022
Name: Paula B

State/Province:NC

My moher was pleased with the arrangement.
Date: May 10, 2022
Name: Hilda C

State/Province:NC

The flowers were beautiful. We’re very fresh. I am enjoying them. Good
Cynthia's Reply:
Date: May 11, 2022, 9:34 am

Thank you for allowing us to serve you once again! Happy Mother's Day! Cynthia
Date: May 08, 2022
Name: Rita M

State/Province:FL

Thank you for assuring my elderly cousin received her flowers in time for her 90th birthday !!
Date: May 02, 2022
Name: Jordan S

State/Province:NC

Thanks so much for making sure our gift gets to the mountains successfully everytime!
Date: Mar 02, 2022
Name: Christopher H

State/Province:NC

Arrived on time and in great condition.
Cynthia Hicks, owner's Reply:
Date: Mar 02, 2022, 9:20 am

Thank you for the opportunity to serve you! Looking forward to helping again in the future.
Date: Feb 11, 2022
Name: Brandy G

State/Province:NC

Beautiful flowers!! My friend I sent them to was so impressed and happy!!
Cynthia's Reply:
Date: Feb 11, 2022, 9:58 am

Thank you for your compliment and the opportunity to serve. We look forward to serving you again in the future.
Date: Feb 08, 2022
Name: Gloria F

State/Province:NC

the flowers were and still wonderful. thank you so much
Cynthia Hicks, owner's Reply:
Date: Feb 08, 2022, 11:32 am

It's always a pleasure serving your family. We appreciate your kind words and look forward to helping again.
Date: Jan 28, 2022
Name: Maria R

State/Province:TX

Fast. convenient and most important..they got it right! Thank you, Abigails!
Cynthia's Reply:
Date: Jan 29, 2022, 8:37 am

Thank you for your kind review. We strive for excellence, however in a time of logistic issues on fresh flowers and supplies, it is indeed a challenge. Please call us again, we appreciate your business.
Date: Nov 23, 2021
Name: Michael C

State/Province:NC

Beautiful flowers and great people!
Cynthia Hicks's Reply:
Date: Nov 23, 2021, 10:49 am

Great customers, make our job easy. Thank you for your kind words and look forward to serving you again in the future! Happy Thanksgiving!
Date: Oct 02, 2021
Name: Evelyn R

State/Province:MN

I have ordered from here two times, once in person and once online and I can't say enough good things. The helpful staff was so much appreciated with helping us design flowers for our Mom's funeral. They were exactly what we wanted. The online experience was just as good. Thank you Abigail's. You will always be our go to.
Cynthia's Reply:
Date: Oct 02, 2021, 9:15 am

Thank you for your kind review. It's always our pleasure serving and love repeat customers! We look forward to serving you in the future.
Date: Sep 24, 2021
Name: CHRISTY M

State/Province:OK

By far the best florist in the area! Always take care of my sister for me, as I live in Oklahoma! The arrangements are beautiful and fresh, not to mention, the ladies are amazingly awesome! They truly care and go above and beyond to service their clients. Thank you so very much!
Cynthia's Reply:
Date: Sep 24, 2021, 1:42 pm

ALWAYS our pleasure serving your family. Cynthia Abigail's Gift
Date: Sep 05, 2021
Name: Yvette stanley S

State/Province:NC

My wife was blown away,thank you do much
Cynthia 's Reply:
Date: Sep 05, 2021, 7:59 am

Our pleasure serving you. We look forward to helping again. Cynthia, owner
Date: Aug 22, 2021
Name: Patricia DAVIS N

State/Province:NC

Another online florist completely let me down at the last minute!, Abigail's in Lenoir NC came through, they were amazing, beautiful arrangement, so thoughtfully prepared for a dear Friend's funeral, I will be back! Thank you "BILLY & Ms." Abigail's *****
Cynthia Hicks, owner's Reply:
Date: Aug 23, 2021, 10:16 am

It is our pleasure serving you and that we had what you wanted at the actual time of preparing your order. Many times we sell out of floral products. I'll share with Billy you left this review, we truly appreciate your kind words. Cynthia Hicks, owner
Date: Aug 19, 2021
Name: Walter F

State/Province:FL

We had a wonderful experience, easy transaction. The flowers were beautiful and much appreciated. I will certainly order again in the future. Great customer service and I’m much happier with the flowers than I have been with other florists in the past.
Cynthia's Reply:
Date: Aug 19, 2021, 2:45 pm

It was our absolute pleasure helping. We are happy we had what you needed as we are dealing with very fragmented supplies of flowers on any given day. We do our best! Thank you for your very kind words. We look forward to serving you again in the future. Cynthia
Date: Aug 18, 2021
Name: Walter F

State/Province:FL

We are very pleased with the flowers and with the customer service. The recipients were delighted with their flowers. And we were happy that we were contacted by the store to clarify the order. We will certainly order from this florist in the future.
Date: Jul 08, 2021
Name: Kristy D

State/Province:NC

Called to have an arrangement made for my family members funeral and it was more beautiful than I could’ve ever imagined! So pleased with how helpful staff was over the phone and making sure it arrived in time for the service. I would definitely use again and highly recommend!!
Cynthia Hicks's Reply:
Date: Jul 09, 2021, 2:27 pm

Thank you for allowing us to serve you at this most difficult time. Condolences to your entire family from the staff of Abigail's Gifts.
Date: Jun 15, 2021
Name: Michelle R

State/Province:NC

professional, friendly and timely...communicated immediately with alternative options when what was ordered was not available.
Cynthia Hicks's Reply:
Date: Jun 15, 2021, 1:01 pm

We thank you for allowing us to serve you. Look forward to helping again in the future. Cynthia Hicks, owner
Date: May 29, 2021
Name: Valerie H

State/Province:NC

2nd year I have used Abigail's for my wife's bday.I am very satisfied and definitely plan to use them again
Cynthia's Reply:
Date: Jun 01, 2021, 2:37 pm

Thank you for your kind review, it brings us joy when customers leave good reviews. Looking forward to serving you again! Cynthiha
Date: May 23, 2021
Name: Gale L

State/Province:MI

Beautiful arrangement delivered for Mother's Day & Birthday.
Date: May 18, 2021
Name: Jan C

State/Province:CO

Thank you Abigails Florist for being so helpful to get my order delivered. Great service! The pictures of the bouquet were beautiful and made us and our receipient very happy. Enjoyed meeting you Cynthia and Thank You so Much! Hope to use you again!
Cynthia Hicks's Reply:
Date: May 19, 2021, 9:24 am

It was our absolute honor to help you. Thankfully it was a slower day to make the beyond our typically radius delivery zone. So happy both parties were delighted with our flowers! We strive for the freshest products possible. Please call again if we can be of service in the future! Cynthia - owner
Date: May 09, 2021
Name: Dale S

State/Province:NC

Very very good service. On time. Love it a bunc
Cynthia's Reply:
Date: May 10, 2021, 4:19 pm

Thank you for your kind comment. We appreciate serving you. Cynthia
Date: May 08, 2021
Name: Ann S

State/Province:NC

Surprised with a delivery of a gorgeous colorful arrangement from my daughter Holly from Maine. She had no idea of what or where Abigals was but I do!! Thank you Cynthia for a fabulous arrangement. Absolutely made my Mother’s Day.
Date: Apr 24, 2021
Name: DIANE C

State/Province:PA

I am out of state and you always do great with my order to take extra special care of our Aunt Grace Gentry!!
Date: Apr 15, 2021
Name: Jeffrey S

State/Province:NC

I sent flowers on april fool's! They were beautiful and my girlfriend loved them! Best flower shop in our area. Will definitely use them again!
Date: Apr 08, 2021
Name: Meghan P

State/Province:NC

The flower arrangement was Beautiful and lush and the staff was so very kind to make sure my special gift would be delivered safely and timely. The balloons were the cutest I have seen in ages and my children loved them and the extra spiral ribbons!!! What made everything even more amazing was the staff. They took the flower order in advanced and made sure flowers would still be available after the Easter holiday when we needed them. I can’t wait to begin going here for all of my flower needs, from special occasion to every day.
Cynthia Hicks's Reply:
Date: Apr 08, 2021, 10:48 am

Thank you for the amazing review! It was our absolute pleasure serving you with your floral needs. It's a difficult fresh wholesale floral market with many flowers and colors not available. We try very hard to serve everyone the same. We do look forward to your return for flowers or shopping in our vast selection of gifts in our shop! Cynthia, owner
Date: Apr 03, 2021
Name: Julie P

State/Province:MD

When you order flowers out of state, you have to trust a company. My friends were extremely thrilled with their Easter flowers. I am grateful this is a business that provides lovely gifts.Well done !
Date: Mar 31, 2021
Name: Brittney D

State/Province:MN

They didn’t have exactly what was advertised on the website so they called me and we talked about what they could do. It was really nice of them to work around what I needed and not just cancel the order completely. They didn’t have exactly what was advertised on the website so they called me and we talked about what they could do! I appreciate that they didn’t just cancel the order. The arrangement ended up being stunning. It was perfect and my mom loved it!
Cynthia Hicks's Reply:
Date: Mar 31, 2021, 3:28 pm

Brittney: It was our pleasure serving you. Many people do not know the floral industry is somewhat broken with acquiring fresh flowers, as growers in South America and other countries are struggling to maintan and harvest floral crops meeting our demands. We absolutely do our best to find the freshest and most durable flowers possible, even if the wholesalers do not have all flowers represented in the stock images with the floral network. Call us anytime you have a need! Bookmark our floral site for future reference. lenoirncflorist.com Happy Easter. Cynthia Hicks, owner
Date: Mar 31, 2021
Name: Andrew S

State/Province:NC

easy & beautiful
Cynthia Hicks's Reply:
Date: Mar 31, 2021, 3:24 pm

Thank you for allowing us to serve you! Happy Easter
Date: Feb 27, 2021
Name: Matthew R

State/Province:NC

Staff was friendly and flowers were beautiful.
Date: Feb 25, 2021
Name: Julie T

State/Province:CA

My best friend lives in North Carolina and I live in California, this is my third time sending flowers to her and they are always beautiful, even when certain flowers were not available I immediately get a phone call to discuss other options, and create stunning arrangements. I highly recommend Abigails Gifts and Florist!!!!
Cynthia's Reply:
Date: Feb 25, 2021, 3:18 pm

Thank you for the unexpected kind feedback. We try so very hard, but with the Covid world impacting every sector, which impacts our typical flowers coming into the US, we do try to connect with customers like you to provide the best we are able to purchase weekly in flowers. Some flowers have been difficult at best some weeks without any indicators for us to adjust images on the site. Looking forward to serving you in the future. Cynthia
Date: Feb 11, 2021
Name: Rhonda W

State/Province:NC

Best florist in our area! Best flowers and best service! I love supporting local businesses, and this is one to support for sure!
Cynthia Hicks's Reply:
Date: Feb 11, 2021, 11:04 am

Rhonda, customers like you are like diamonds to our shop! Always our delight serving you. Thank you for your kind words. Looking forward to serving you in the future! Cynthia
Date: Feb 11, 2021
Name: David P

State/Province:OH

Great Flowers in the color I was wanting ..
Cynthia's Reply:
Date: Feb 11, 2021, 8:10 am

Thank you! We try very hard to get what our customers want. Occasionally the growers do not ship the flowers we order and can cause dissapointment ulimately to our customer. Thank you for allowing us to serve you this February and look forward to serving again!
Date: Dec 29, 2020
Name: Sherry C

State/Province:NC

The display was beautiful and arrived on time
Date: Oct 23, 2020
Name: Debora M

State/Province:FL

Beautiful arrangement!!! Great customer service!
Date: Oct 01, 2020
Name: Debra Bumganer and K

State/Province:CA

Kudos to Abigales Gifts and Florist. I placed an order that required same day delivery and even put in the wrong address, I got a friendly call to verify the address and they told me they would do their best to take care of my order on such late notice. They delivered a beautiful arrangement that day and my friends were so happy and loved the flowers. Excellent service! A Big Thank you all the way from California.
Cynthia's Reply:
Date: Oct 01, 2020, 1:24 pm

The stars aligned to make all this happen that day! It was our pleasure serving you and look forward to helping again in the future! Stay well, stay blessed.
Date: Sep 14, 2020
Name: Leslie G

State/Province:NC

Abigails provided quick, easy, and seamless floral service. The peace lily was lovely and appreciated. It was the perfect delivery. I highly recommend Abigails! Go local for the best service!
Cynthia's Reply:
Date: Sep 14, 2020, 1:30 pm

Thank you Leslie for your kind review. It's always to serve our customers with quality and fair pricing. We look forward to serving you again soon.
Date: Sep 11, 2020
Name: Beatice M

State/Province:NC

Wonderful experience especially since I was buying flowers for my best friends grave. Couldn’t ask for better service and compassion. Beautiful arrangement.
Cynthia's Reply:
Date: Sep 11, 2020, 1:47 pm

Thank you for your kind review. We strive for excellence at our shop. We look forward to serving you again in the future.
Date: Sep 06, 2020
Name: Sherry H

State/Province:NC

Beautiful arrangement , I was thrilled . Thank you so much .Although I don't understand the call I received from California about the flowers . But it's all good .
Date: Aug 28, 2020
Name: Debora M

State/Province:FL

Beautiful flowers and great customer service!
Cynthia's Reply:
Date: Aug 28, 2020, 11:04 am

Thank you for your kind words. It's always our pleasuring serving you!
Date: Aug 20, 2020
Name: Dawn W

State/Province:FL

I ordered flowers for a a family member in the hospital in Lenoir. I ordered the flowers online and then called to make sure they got the order. It was 2:54 pm when I called the shop. I asked if they could deliver that day - I knew it was late. He said they had several funerals and they were busy but they would try, otherwise the arrangement would be delivered to the hospital the next day. In less then 2 hours my cousin sent me a picture of the beautiful arrangement! Thank you so much Abigails!
Cynthia's Reply:
Date: Aug 21, 2020, 3:40 pm

It was our pleasure serving you. Sometime on busy, high demand days we can make things fit and connect. It was just one of those times! Hope we can serve your again in the future!
Date: Aug 17, 2020
Name: Eliza B

State/Province:NC

Abigail's is fantastic! Love to shop there and the flowers I have received are always exceptionally arranged .
Cynthia Hicks's Reply:
Date: Aug 17, 2020, 2:07 pm

Eliza B. I wish we had a 1,000 customers like you! It's always our pleasure serving you with your floral needs. Call anytime we can be of assistance! Cynthia
Date: Jul 20, 2020
Name: Chris B

State/Province:NC

Delivered unbloomed flowers. Offered pick up and refund. And they picked them up without me asking and I had to go to location and retrieve the flowers ordered. Starts in the heart. Will not order from here again!
Cynthia's Reply:
Date: Dec 29, 2020, 4:59 pm

Thank you for allowing Abigail's Gifts & Florist with your floral order. Happy New Year 2021.
Date: Jul 15, 2020
Name: Nikole C

State/Province:NC

This florist went above and beyond to make sure we had the perfect display for flowers for a dear friend that lost her dad. They didnt have what was offered on the site, but called another florist to see if they had it, then we talked, and I advised whatever she had in house would be perfect Im sure. She made the most beautiful arrangement. Thank you for making it so special.
Cynthia Hicks's Reply:
Date: Jul 15, 2020, 2:36 pm

Nicole: It was our pleasure serving you and thank you for your kind words. In this difficult time during covid and our floral wholesale trucks not yet on a total return schedule, we are having to adjust what is typically available. If we can ever help in the future, please call. Continued thoughts and prayers for your lost loved one. Cynthia
Date: May 29, 2020
Name: Susan D

State/Province:NC

We love to order from Abigails! The staff is always honest, helpful and friendly. The flowers are absolutely gorgeous and designed perfectly! We will continue to return with business for this great florist!! Thanks Abigails!!
Cynthia's Reply:
Date: May 29, 2020, 4:15 pm

Always our pleasure serving you and your family. We certainly do our best to bring quality and value to all our valued customers. Look forward to serving you in the future. Cynthia Hicks, owner
Date: May 25, 2020
Name: Kat C

State/Province:NC

Flowers were lovely. I particulatly liked the color combo
Date: May 22, 2020
Name: Paige H

State/Province:GA

My mother said the flowers were so beautiful! She was pleased and so were we. Will order from here again
Cynthia's Reply:
Date: May 22, 2020, 10:04 am

It is truly our pleasure serving you. Please allow us to help again as needed! Cynthia Hicks, owner
Date: May 18, 2020
Name: Rebekah W

State/Province:NC

always beautiful and fresh...lasts at least 7 days !
Cynthia, owner's Reply:
Date: May 18, 2020, 10:52 am

Always our pleasure serving you! Look forward to doing this again!
Date: Apr 18, 2020
Name: Harriet M

State/Province:GA

Great customer service
Cynthia Hicks, owner's Reply:
Date: Apr 18, 2020, 10:54 am

We do our best. Thanks for the compliment. Whew, this has been difficult with no staff here and just myself during this COVID-19 outbreak. We appreciate your supporting small business and look forward to serving you in the future!
Date: Apr 03, 2020
Name: Jessica T

State/Province:NC

Very Helpful in Every Way. Thank you.
Cynthia 's Reply:
Date: Apr 03, 2020, 3:27 pm

Thank you for allowing us to serve you. Please call again!
Date: Feb 28, 2020
Name: Christopher R

State/Province:NC

Awesome!!! Even though I had to order close to the date and wanted them delivered by a certain time on a busy day, they got it done.
Cynthia's Reply:
Date: Feb 28, 2020, 4:30 pm

Our pleasure serving you. Look forward to helping again in the future!
Date: Feb 12, 2020
Name: Sarah A

State/Province:NC

Always excellent and friendly service
Cynthia Hicks, owner's Reply:
Date: Feb 14, 2020, 5:18 pm

Sara, it's always our pleasure serving you. Happy Valentines to you! Look forward to serving you again!
Date: Jan 06, 2020
Name: Margaret P

State/Province:SC

wonderful product and wonderful service!
Cynthia's Reply:
Date: Jan 06, 2020, 9:26 pm

Thank you for allowing Abigail's Gifts & Florist to serve you. Look forward to serving again in the future! Cynthia Hicks, owner
Date: Dec 16, 2019
Name: Lynn B

State/Province:NC

Great service and beautiful flowers every time.
Date: Nov 26, 2019
Name: Brigett B

State/Province:NC

These guys are amazing! I was late placing my order online. My plan was to call them the next morning to make sure that my order is not late. It was for my aunt’s service, it had to be there. They called me that night to let me know that they received my order and it will be at the church. That was a blessing of assurance for me. The flower was beautiful and all that I asked for. Thank You for taking good care of the order for me. Bless You!
Cynthia 's Reply:
Date: Nov 26, 2019, 5:49 pm

Thank you for your kind reply! It was my pleasure serving you. Blessings to your family at this difficult time!
Date: Nov 11, 2019
Name: Patricia J

State/Province:NC

I love the flowers! Of course everyone so friendly! Loved picking up the flowers! You all have a beautiful shop! Great for Lenoir! Thanks
Cynthia 's Reply:
Date: Nov 11, 2019, 10:00 am

Pat it was our pleasure filling this wire order and make the pretty cornucopia with fall flowers. Hope your open house went well. Look forward to serving you!
Date: Nov 03, 2019
Name: Eliza B

State/Province:NC

As always, beautiful flowers and arrangements...Delivery person was very courteous and prompt! Thank you, Abigails!! e
Date: Oct 28, 2019
Name: larry l

State/Province:NC

Delivered an excellent array of flowers which made the recipient very happy.
Cynthia 's Reply:
Date: Nov 04, 2019, 10:06 am

Thank you for allowing us the opportunity to serve. Look forward to serving again. Cynthia
Date: Oct 07, 2019
Name: Rebekah W

State/Province:NC

The arrangements are always beautiful. Everyone always asked me where they came from. Love them.
Cynthia's Reply:
Date: Nov 04, 2019, 10:03 am

Our pleasure serving you. We strive for excellence. Cynthia
Date: Oct 01, 2019
Name: Abby L

State/Province:NC

Such an awesome experience! The flowers are beautiful and they went out of their way to make sure the delivery was perfect.
Cynthia Hicks's Reply:
Date: Oct 01, 2019, 9:03 am

Thank you for trusting us with your order. It's our goal to strive for good customer service and excellence. Cynthia Hicks, owner
Date: Jun 25, 2019
Name: JAMES K

State/Province:NC

Perfect!
Cynthia Hicks's Reply:
Date: Jun 25, 2019, 8:12 am

Our pleasure serving you James! Look forward to helping again in the future! Cynthia Hicks, owner
Date: Jun 23, 2019
Name: Rebecca H

State/Province:NC

I placed an order on line. The particular flowers were not available and someone called immediately to verify a substitution. I had also forgotten to provide information for the enclosure card and they called for that information. The staff person was very nice and helpful! I would use this florist again.
Cynthia Hicks, owner's Reply:
Date: Jun 24, 2019, 9:10 pm

Thank you for allowing us to serve you. Please call again if we can help again!
Date: Mar 01, 2019
Name: Jill H

State/Province:ME

Recipient loved the arrangement. He said they were beautiful!
Cynthia Hicks's Reply:
Date: Mar 01, 2019, 11:26 am

Our pleasure serving you! Please call us or order online if we can help again in the future. Cynthia Hicks, owner
Date: Feb 19, 2019
Name: Ann W

State/Province:NC

Overall arrangement was nice. Mother mentioned she was a little disappointed that no roses were incorporated in the arrangement. Roses are her favorite flower so I wished 2 or 3 would have been put in. I'm still pleased and maybe next year she can get those roses. (: Thanks, James
Cynthia Hicks's Reply:
Date: Feb 20, 2019, 9:38 am

Thanks for allowing us to serve you and sweet Annie this year again! Just mention to us next year you want a few roses in the arrangement and it will happen. (we usually do not take liberty to put roses, lilies or carns in some fresh cut b/c the receipient may not like smell of lilies or roses; and some people just don't like carnations.) We will be happy to do that next time, we are always here for you James!